Human answers to digital challenges
Welcome to elaboratum. We are redefining digital consulting. With a consistent focus on the people behind every decision, we guide your digital project to success. That’s why leading companies in the digital business have trusted us for over 12 years.
Our conviction
Relationships are the key success factory for your digital project. Because your customers, your prospects, and your employees have one thing in common: they are people.
To reach people and be successful in the digital world, you need the best expertise in technology, data management, and behavioral science.
Discover what we can achieve together.
>1000
successful projects (and one failed, feel free to ask)
950
years of digital experience, and it keeps growing every year 😉
75
passionate people (and 4 dogs)
Recognized by brand eins as Best Management Consultants
Awarded by Kununu as Top Company 2023
Recognized as Great Place to Work 2024
Together, we will find the right construct for your digital success.
Relationship Commerce
Relationships: The new currency in digital business
Data strategy, marketing technology and psychology are merging into one discipline: relationship commerce is the new strategic mindset for the digital success of the future.
Focus industries
Born digital.
At home in all industries.
Because people make decisions everywhere and companies face similar growth challenges, we can apply our insights, skills, and consulting methods almost universally in the digital business. We do this particularly often in our four focus industries.
- E‑commerce: retail & manufacturing
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E‑commerce is in our DNA. Founded in 2010 as one of the first consulting firms with a clear digital focus, elaboratum has helped over 100 ambitious manufacturers and retailers optimize and scale their digital businesses. Whether it’s cross-channel processes, tech stack, data management, shopping UX or reducing returns — give us a call.
- Insurance & insurtech
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Our mission in our projects for insurance companies is to present complex products online in a simple way and to sell them effectively. We are proud to have worked with many influential companies over the years. Top topics in this industry include effective customer journeys, digital excellence, data management, personalization, product design and presentation, and customer portals.
- Banking, finance & fintech
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A fast-paced, technology-driven business with a strong dependence on macro trends and highly demanding customers – finance makes our eyes shine! Whether it’s online brokers, traditional or digital banks, fintech, or payment providers, we help develop perfect journeys and products, streamline processes, and turn customers into fans.
- Telecommunications
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A commodity market that only functions based on price? Far from it – the telco business is so much more. In an oligopoly, the details make the difference: Which checkout provides the perfect experience? Which provider has the best digital communication channels? Who excels in on-site and off-site personalization? Who can differentiate themselves from the competition through agile, test-based approaches? We help win the tough battle for customer favor.
And many more: energy providers, industrial sector, public authorities, digital services, education, pharmaceuticals, automotive – reach out to us.
Board of Advisors
Inspired by thoughts leaders.
We work with the brightest and most successful leaders in the digital economy. Our board of advisors ensures that your project gets a head start.
Purpose
Sustainability in our DNA
Since the founding of elaboratum, sustainability has been a driving force for us. Since 2020, we have even offset more than 10% of the emissions we generate. We bring these skills to our consulting projects and support companies in developing their sustainability strategies and sustainable products, in avoiding returns or in communicating sustainability internally and externally — always with the goal of not giving greenwashing a chance. Our strategic goal is to make every project a sustainability project.
