Conver­sa­tional AI & Chatbots

Work with us to develop a clear strategy for your conver­sa­tional solutions — whether clickbots, chatbots, voicebots or other AI-based automation. We work with you to find and prior­itize the right use cases, define the customer and business benefits, and create a roadmap for your project. We help you to address customers’ real problems of your customers and solve them through user-friendly dialogs.

With so many technologies and systems for conver­sa­tional solutions on the market, it’s easy to choose the wrong provider as all of them promise to have the best technology. Our experi­enced experts analyze your use cases, global and regional business and IT require­ments, and the needs of your customers to find the perfect technology for you. Let us guide you through the entire selection process and benefit from our audit-proof and independent advice.

Learn how we work with you do design and implement your behav­ioral science solution. With our proven methods, such as behav­ioral bot design with PsyCon­version® and TrustAr­chi­tecture, we take your solution to a new level. Our conver­sa­tional design always focuses on the needs of your customers and our holistic view of the customer journey ensures adoption and usage. Avoid canni­bal­ization effects and enjoy a smooth go-live with our support in technical imple­men­ta­tions, targeted user guidance, extensive testing and coordi­nated rollout plans.

After go-live, you need to realize the full potential of your conver­sa­tional solution. We help you to contin­u­ously improve the customer experience through semantic training, continuous testing and effective reporting. Benefit from our years of experience in managing large projects and work with us to develop your conver­sa­tional solution together. Whether you want to extend existing function­ality, introduce new use cases or scale inter­na­tionally — we can help.