Human answers to digital challenges
Welcome to elaboratum. We are redefining digital consulting. With a consistent focus on the people behind every decision, we guide your digital project to success. That’s why leading companies in the digital business have trusted us for over 12 years.
Our conviction
RelationÂships are the key success factor for your digital project. That is why we put people at the heart of everyÂthing we do for you.
Strategy
Customer-oriented digital strategy
The (digital) world is constantly changing. With the right strategy, new opporÂtuÂnities arise every day.
OrganiÂzaÂtional DevelÂopment
The power comes from your organiÂzation. For effecÂtiveness, efficiency and enthuÂsiasm!
BehavÂioral Product Design
Compelling digital products are the key drivers of digital success.
Concept
Customer Research
Without the right measurement, there are no insights and no strucÂtured optimization.
Customer Journey Concept & UX
Excellent customer journeys decide who wins the battle for customers.
GenerÂative & ConverÂsaÂtional AI
Increase efficiency and competÂiÂtiveness in the long term with artificial intelÂliÂgence.
Realization
Business Processes & Technology
Optimized business processes are the foundation for scalable system landscapes.
CRM & Data-Driven Marketing
Data strategy and data activation are the basis of sustainable customer relationÂships.
ImpleÂmenÂtation Support and Interim Management
Value is created during impleÂmenÂtation – with the right drivers and project management methods.
>1000
successful projects (and one failed, feel free to ask)
950
years of digital experience, and it keeps growing every year 😉
75
passionate people (and 4 dogs)
RecogÂnized as Top Consultant 2024
Awarded by Kununu as Top Company 2026
RecogÂnized as Great Place to Work 2024
Together we will find the right building blocks for your digital success.
Point of View
This is important to us right now
Relationship Commerce
RelationÂships: The new currency in digital business
Data strategy, marketing technology and psychology are merging into one disciÂpline: relationship commerce is the new strategic mindset for the digital success of the future.
Focus indusÂtries
Born digital.
At home in all indusÂtries.
Because people make decisions everyÂwhere and companies face similar growth challenges, we can apply our insights, skills, and consulting methods almost univerÂsally in the digital business. We do this particÂuÂlarly often in our four focus indusÂtries.
- E‑commerce: retail & manufacÂturing
- Our referÂences in e‑commerce (in German)
E‑commerce is in our DNA: Founded in 2010 as one of the first consulÂtancies with a clear digital focus, elaboratum has since helped >100 ambitious manufacÂturers and retailers optimize and scale their digital business. Whether you’re looking for smooth processes across all channels, the right technical infraÂstructure, clean data, an optimal shopping experience, or ways to avoid returns, give us a call.
- Insurance & insurtech
- Our insurance referÂences (in German)
Our mission in our projects for insurance companies is to present complex products online in a simple way and to sell them effecÂtively. We are proud to have worked with many influÂential companies over the years. Top topics in this industry include effective customer journeys, digital excelÂlence, data management, personÂalÂization, product design and presenÂtation, and customer portals.
- Banking, finance & fintech
- Our finance- & banking referÂences (in German)
A fast-paced, technology-driven business with a strong depenÂdence on macro trends and highly demanding customers – finance makes our eyes shine! Whether it’s online brokers, tradiÂtional or digital banks, fintech, or payment providers, we help develop perfect journeys and products, streamline processes, and turn customers into fans.
- TelecomÂmuÂniÂcaÂtions
- Our referÂences in the telecomÂmuÂniÂcaÂtions sector (in German)
A commodity market that only works on price? Far from it! The telco business is so much more than that. In an oligopoly, the details are what matter: Which checkout offers the perfect experience? Which provider has the best digital commuÂniÂcation channels? Who is best at personÂalÂization, both onsite and offsite? Who can set themselves apart from the compeÂtition with an agile, test-based approach? We help you win the tough battle for customer favor.
And many more: energy providers, indusÂtrial sector, public authorÂities, digital services, education, pharmaÂceuÂticals, automotive – reach out to us.
More about us
