Sustain­ability

Our commitment is paying off: In the latest EcoVadis sustain­ability rating, we have moved up from silver status in the previous year to achieve the gold medal. elaboratum is now one of the top 5% of rated companies in Germany.

Learn more (in German)

In our three-part study series “Policies for the planet”, we shed light on the most important topic of our time in the context of the insurance industry. We analyze the market and the customer perspective, look at sales and their advisory practices and derive specific recom­men­da­tions.

Learn more here (in German).

elabo­ra­tum’s innov­ative approach to avoiding returns has won the Global Associ­ation of Applied Behav­ioral Scien­tists (GAABS) award (overall winner). The high-ranking jury panel found that behav­ioral economic approaches were used in an outstanding way to solve an ecolog­i­cally urgent problem. elaboratum won the award in the final against teams from Saudi Arabia, Spain, South Africa and the UK.

Learn more (in German)

Returns have a massive impact on the CO₂ footprint of the entire industry and cost e‑commerce companies money and customers time. So there’s no question that reducing returns is in the interests of everyone involved. But how can online retailers persuade their customers to shop in a way that reduces returns? elaboratum, together with behamics and the University of St. Gallen, conducted the world’s largest field exper­iment with more than 100,000 online shoppers.

Learn more (in German)

We are pleased to share our verified CO₂ footprint — an important step on our path to environ­mental respon­si­bility. Our carbon footprint (in accor­dance with IS014064 and the GHG Protocol) has again been audited and officially confirmed by TÜV Süd Industrie Service for the year 2023! This shows that we are serious and that there is no room for green­washing. Once again, we have not only taken into account Scope 1 and 2 (heat, energy and electricity at the sites), but also our biggest impact drivers in Scope 3 (business travel, commuting, home working, waste and purchased goods). Our total emissions amounted to 31.47t CO₂e in the 2023 financial year and were reduced by 19% compared to the previous year.

You can find the compre­hensive green­house gas report here. The verifi­cation decla­ration from TÜV Süd Industrie Service can be downloaded here. (both in German)

We want to reduce our ecological footprint and actively contribute to achieving climate targets. That is why we have intro­duced the “train not flight” policy. We ask our employees to switch to rail whenever possible when traveling within Europe. Excep­tions are only permitted in cases of extreme time pressure or if the desti­nation cannot be reached by public transport. We would also like to encourage our employees to use the train more in their private lives in order to have a positive impact on the environment.

As a member of the UN Global Compact, we are also committed to the principles of sustainable and respon­sible business in 2024. Our goal is to make continuous progress in the areas of human rights, labor standards, environ­mental protection and anti-corruption.

In our second progress report, we provide a trans­parent account of the measures we have taken, the results we have achieved and the challenges we are still working on.

Click here for the full report. (in German)

Our focus is on consis­tently reducing our emissions. Never­theless, there are currently still unavoidable emissions, the full amount of which we have been contributing to climate protection projects since 2020. For the emissions verified by TÜV Süd Industrie Service for 2023, we have volun­tarily made a contri­bution to climate protection through our partner myclimate. You can find the confir­mation here.

These contri­bu­tions are used to support climate protection projects in Africa, Asia and Latin America. These projects meet the highest inter­na­tional standards such as the Gold Standard, Plan Vivo and VCS and actively contribute to the UN Sustainable Devel­opment Goals (SDGs). In addition to reducing green­house gases, the projects make a valuable contri­bution to social, ecological and economic devel­opment in the respective regions.

People are the main focus at elaboratum: sometimes they are our customers, sometimes they are the customers of our customers, but always our employees as well! That’s why we do every­thing we can to create a positive working environment in which everyone can develop according to their strengths. Every year, this is also recog­nized by third parties: In 2023, we were once again awarded three top rankings in the “Great Place To Work” compe­tition: 3^rd place in the “Kleiner Mittel­stand” (small and medium-sized businesses) category, 2^nd place in the “Consulting” category and 2^nd place in “Bayerns beste Arbeit­geber” (Bavaria’s best employers)!

As a company that often operates in indus­tries that are male-dominated and that has an all-male partner board, we are aware of the respon­si­bility and challenge of promoting diversity every day. Our internal equalo­ratum team organizes trainings, reviews and optimizes processes, informs and raises awareness. Even though we are making continuous progress, we are not yet where we want to be.

Our code of conduct defines elaboratum’s ethical and moral principles and is binding for all employees. It ensures that we act in accor­dance with legal require­ments as well as our own values and standards and provides our team with clear guide­lines on how to act in various situa­tions. We live an open corporate culture anyway, but in excep­tional situa­tions it proves useful if all employees follow the same code.

You can find our code of conduct here (in German).

Charta der Vielfalt e.V. is the largest employer initiative to promote diversity in companies in Germany. At its heart is the “Charta der Vielfalt” (Diversity Charter), which was estab­lished to recognize and include diversity in work culture. elaboratum has signed this charter expressly endorses the values formu­lated in it, as have more than 4,900 other companies.