Business Processes & Technology
Processes, technologies, and systems that are in perfect alignment with your strategy
Create a future- and investment-proof foundation for greater customer satisfaction and efficiency. We put your business processes and system landscape to the test and make you fit for tomorrow – and the day after.
We connect your business processes, applications, inventory systems and technologies into a perfectly integrated solution. Gain greater efficiency, better data management and more flexibility to meet future challenges.
Experience that pays off. Our approach to process and technology digitization
We are your partner for a neutral & lasting system and service provider selection
Our services in detail
- Development of vision, target image and strategy – for IT and beyond
The path to a future-proof and investment-friendly system landscape starts with a clear strategy and vision for your company’s development. Your systems and processes should not only map and optimize existing business processes, but should also be designed to be flexible and to support your future strategy. As a decision maker, you would do well to consider planned business changes, to deal with digital trends and technologies (such as artificial intelligence, data strategies and automation), and regulatory requirements (such as the GDPR) .
Only those who are aware of the potential changes in future business processes, can make informed and investment-safe IT decisions that will secure competitive advantages for the company in the long term. We work with you to develop the cornerstones of your vision and strategy and derive a concrete target picture — as strategy and technology consulting in close interaction.
- Auditierung bestehender Prozesse, Systeme und IT-Architekturen
Es ist ein bekanntes Szenario: Die Fachabteilung beklagt sich über eine träge und umständliche IT-Landschaft, während IT-Verantwortliche über unrealistische Geschäftsanforderungen den Kopf schütteln, die die aktuellen IT-Systeme überfordern und zu umständlichen “Verrenkungen” zwingen.
In solchen Situationen kann ein neutraler Expertenblick auf die Geschäftsprozesse und zugrundeliegenden IT-Systeme wertvolle Erkenntnisse liefern. Wir analysieren Ihre bestehende IT‑, Daten- und Prozesslandschaft mit ganzheitlichem Blick auf das fachliche Zielbild. Dadurch können wir Potenziale und Grenzen in ihren derzeitigen Prozessen, Systemen und Daten frühzeitig erkennen und diese Rahmenbedingungen unmittelbar in die nachfolgende Konzeption mit einfließen lassen. Dadurch, dass wir Businessprozesse und Technologie stets zusammen unter die Lupe nehmen und bewerten, schaffen wir für Strategie und Konzeption einen Korridor, der zukunfts- und investitionssicher ist. Durch die Anwendung verschiedener Bewertungsmethoden lassen sich konkrete Schwachstellen identifizieren und unabhängige Handlungsempfehlungen ableiten.
- Auditing of existing processes, systems and IT architectures
It’s a familiar scenario: the business department complains about a sluggish and cumbersome IT landscape, while IT managers shake their heads at unrealistic business requirements that demand too much of current IT systems and force them to perform cumbersome “contortions”.
In such situations, a neutral expert view of the business processes and underlying IT systems can provide valuable insights. We analyze your existing IT, data and process landscape with a holistic view of your business goals. This enables us to identify the potential and limitations of your current processes, systems and data at an early stage and to incorporate these framework conditions directly into the subsequent conceptual design. By always examining and evaluating business processes and technology together, we create a corridor for strategy and design that is future- and investment-proof. By applying various evaluation methods, specific weaknesses can be identified and independent recommendations for action can be derived.
- Implementation of a neutral system and service provider selection process
Whether CRM, PIM, store systems, CMS, DWH, CDP, or other IT systems: Choosing the right IT solution and the right service provider is a key success factor for the future viability of your company. With our proven approach, we guide you through this process and help you select exactly the right IT systems, tools and service providers for your specific needs — neither too big nor too small — for today, tomorrow and the day after tomorrow. Our selection process is neutral, system-agnostic, audit-proof, and field-tested. And of course, we work closely with you to ensure that the process is truly aligned with your business goals. This ensures that we fully understand your specific requirements and needs, and that the selection is tailored to you.
Our deliverables include a detailed, comprehensible assessment and a clear recommendation for future systems and service providers. Our broad market overview and our experts’ deep understanding allow us to ensure a perfect fit between your strategy, your processes, and the systems and service providers you need.
- Control and monitoring of implementation and system introduction
In contrast to many other consulting firms, a digitalization project with elaboratum is usually not finished after the strategic conception and the selection of the optimal systems and service providers. Because experience shows: The moment of truth often comes during the operational implementation of the projects. This is where strategy and concept meet hard reality — in the form of data, interfaces, processes and systems.
To master these challenges, we accompany most of our customers through the critical implementation phase: Our experienced consultants act as your project manager, project management office (PMO), or product owner. In this way, we ensure that the strategies and concepts we develop with and for you actually unfold their full power in the operational implementation. At the same time, through professional project communication, pragmatic training and active knowledge transfer, we ensure that everyone is involved and that the necessary skills and knowledge are built internally. For maximum satisfaction, genuine buy-in from your employees, and the widespread acceptance that is the foundation for the success of your digital project.
We don’t like to talk about ourselves. But our customers do.
“In an international CRM project with different systems, processes and framework conditions, the level of complexity is enormously high. The expert team of elaboratum brought us to the next level in a structured, neutral, passionate and, above all, successful way.”Christian Hausstätter
Head of IT & Processes, Phoenix Contact Deutschland GmbH
“Excellent project management and personalized advice on this complex IT & integration project. Great blend of business experience and technical expertise.”Jörn Hartig
CDO, hagebau connect GmbH & Co. KG
“It was a very good feeling to have an experienced partner like elaboratum at our side for the IT strategy of the brand relaunch. The hands-on mentality was of great added value.”Sabrina Zohren
Head of Marketing, Melitta
Let’s get down to business