Schlagwort: selfservice

Chatbot steigert die Servicequalität und reduziert Mail-Anfragen um 40%

Gemeinsam mit unserem Kunden wurde ein automatisierter Self-Service in Form eines Chatbots erstellt, der die Mitarbeitenden enorm entlastet und dazu den Kund*innen rund um die Uhr weiterhilft.
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Schlagwort: selfservice

Chatbot steigert die Service­qua­lität und reduziert Mail-Anfragen um 40%

Chatbot steigert die Servicequalität und reduziert Mail-Anfragen um 40%